Education Manager

National Council on Family Relations
Posting Date

The National Council on Family Relations (NCFR) — the premier professional association for understanding and strengthening families through interdisciplinary research, theory, and practice — is seeking an Education Manager. 

About NCFR 

NCFR is the only multidisciplinary, non-partisan professional organization focused solely on family research, practice, and education. We offer a respectful and collaborative workplace culture, flexible work arrangements, and a learning environment. Responsibilities, qualifications, and a description of the required application materials follow. The NCFR team is dedicated to NCFR’s mission. For more information about NCFR and the work we do, visit 

Position Summary 

Manage the Education Department with specific attention to the Certified Family Life Educator (CFLE) credential, the Academic Program Review (APR) process, the webinars, and educational publications and products. 



Manage CFLE Academic Program Review Process  

  • Manage the process that recognizes CFLE Approved Programs and manage and support the work of the Academic Program Liaison
  • Maintain APR program materials 
  • Maintain relationships with faculty of CFLE approved programs and prospective programs
  • Leverage various technologies used to manage the CFLE Academic Program Review Process
  • Provide monthly metrics on approved programs

Manage Individual FLE Certification Applications 

  • Manage the individual FLE certification application processes and ensure all applications are reviewed in a thorough, timely manner 
  • Manage CFLE scholarship process 
  • Create and maintain FLE certification documentation and notifications 
  • Provide monthly reporting

Manage the FLE Assessment 

  • Manage the FLE Assessment exam development, implementation, and maintenance 
  • Maintain relationships with faculty of programs administering FLE assessment and prospective programs

Manage Webinar Program 

  • Work with webinar coordinator and NCFR staff to produce quality practitioner-focused webinars 
  • Manage webinar copyrights 
  • Oversee technical aspects of webinar program 
  • Manage classroom and departmental license purchases


  • Manage production of various NCFR publications 
  • Write articles, edit publications, and manage resource collections for education program

Other Educational Programs and Responsibilities 

  • Manage and support the work of Educations and Certification Coordinator 
  • Manage the CFLE Advisory Board 
  • Manage the Continuing Education credit process across all programs 
  • Assist with year-end reports and annual budgeting preparations
  • Organize and facilitate CFLE events at annual NCFR Conference 



Education, Certification, and Experience 

  • A Master’s degree in Family Science is required 
  • Familiarity with Family Science research beneficial 
  • An equivalent combination of education and/or experience may be substituted as determined by senior management
  • Current Family Life Educator certification (CFLE) required
  • Five years of experience in a Family Science community education or academic education, including program administration, curriculum development, and project management
  • Experience working in the community as a Family Life Educator is desirable
  • Familiarity with professional certification processes is desirable  



The successful candidate for this position will be a positive team-player who remains calm and professional under pressure, is able to work both collaboratively and independently as the tasks require, resolves conflict constructively, and takes the initiative to improve processes, products, or services without being asked to do so. The candidate will also be highly motivated and have the following capabilities and skills: 

  • Able to complete all work in a confidential manner on time with a high degree of accuracy and attention to detail. This requires excellent time management, a high level of flexibility, and the ability to determine priorities, monitor progress, solve problems, and make adjustments as needed 

  • Able to read, analyze, and interpret documents and information of moderate to high complexity; respond to enquiries or complaints in a timely, articulate, and constructive manner; make effective presentations and respond to questions before large and small groups; speak clearly and persuasively in positive or negative situations 

  • Able to identify problems, investigate and solve problems, collect data, establish facts, and draw valid conclusions; understand both concrete and abstract concepts and apply them in context 

  • Able to interact effectively with a broad range of individuals and effectively supervise the work of other staff 

  • Able to interact effectively with a broad range of individuals and effectively supervise the work of other staff 

  • Outstanding written and verbal communication skills 

  • Excellent working knowledge of Microsoft tools including Word, Excel, PowerPoint, SharePoint, TEAMS, and Outlook (email and calendaring); able to understand and run reports from various databases, such as Airtable and Association Anywhere 

  • Strong understanding of basic math skills, including addition, subtraction, multiplication, division, fractions, decimals, ratios, and percentages 



  • Frequent to continuous use of computer, phone, and other office equipment 

  • Frequent to continuous attention to details and deadlines 

  • Seldom lifts up to 25 pounds of paper, books, or office supplies 

  • Occasional weekend and evening work is necessary as required to meet objectives 

  • Up to a full week of overnight travel required to attend the annual conference 



  • This is a full-time position (40 hours/week), and core work hours are Monday - Friday, 9 a.m. to 3 p.m., with flexible start and end times  

  • NCFR offers a competitive compensation package. Benefits include medical, dental, FSA, disability, life, 403b retirement plan, 3 weeks of vacation to start, 12 paid sick days, 11 paid holidays, and an Employee Assistance Program 

  • To apply for the Education Manager position please submit your cover letter and resume in a single PDF to [email protected] 

  • Applications will be reviewed beginning April 3; the position will be open until filled 



NCFR values the diversity of its staff and membership, which is shaped by our historical, cultural, economic, and social contexts. This diversity strengthens our organization and our members’ research, scholarship, and practice. NCFR’s definition of diversity applies to all aspects of our operations and our membership. Embracing diversity means acknowledging that all groups do not live in the world in the same way. Diversity provides a lens for understanding (a) disparities of power, privilege, and access as well as the (b) exclusion of marginalized groups. The lens can also reveal that some groups are diminished by invisibility or a lack of recognition. In addition, diversity focuses attention on the strengths, wisdom and competencies of different individuals, couples, families, groups, and societies.  

Aspects of diversity include but are not limited to:  

  • Ability and disability  

  • Age  

  • Bilingualism and multiculturalism/English language learners  

  • Body size and condition  

  • Customs and traditions  

  • Educational, disciplinary, or career status  

  • Ethnicity, race, national origin, or cultural identity  

  • Gender, gender identity, and gender expression  

  • Geographical background and location  

  • Indigenous or immigration status or identity  

  • Marital status, relational status (including singlehood), and family structure or identity  

  • Objective and subjective worldviews and standpoints  

  • Political ideologies and affiliations  

  • Religion/no religion, spirituality and affiliations, and faith  

  • Sexual orientation, identities, and expressions  

  • Socioeconomic status, residential status, social class, employment, and national service  

[Note: The aspects are listed alphabetically, but not in any order of priority.]  

NCFR realizes that various aspects of identity and recognition continue to emerge over time. Thus, this list will likely be expanded as emergence occurs. The enhanced understanding of diversity and inclusion in National Council on Family Relations guides us to greater excellence in scholarship, research, practice, and outreach to the larger societies.  

Job Overview

Job Type
Full time

661 LaSalle Street
Suite 200
Saint Paul, MN 55114
United States

How to Apply

To apply for the Education Manager position please submit your cover letter and resume in a single PDF to [email protected] 

Application Deadline
Review begins April 3; open until filled