KNOWLEDGE, SKILLS & ABILITIES REQUIRED 

The successful candidate for this position will be a positive team-player who remains calm and professional under pressure, is able to work both collaboratively and independently as the tasks require, resolves conflict constructively, and takes the initiative to improve processes, products, or services without being asked to do so. The candidate will also be highly motivated and have the following capabilities and skills: 

• Able to complete all work in a confidential manner on time with a high degree of accuracy and attention to detail. This requires excellent time management, a high level of flexibility, and the ability to determine priorities, monitor progress, solve problems, and make adjustments as needed 

• Able to read, analyze, and interpret documents and information of moderate to high complexity; respond to enquiries or complaints in a timely, articulate, and constructive manner; make effective presentations and respond to questions before large and small groups; speak clearly and persuasively in positive or negative situations 

• Able to identify problems, investigate and solve problems, collect data, establish facts, and draw valid conclusions; understand both concrete and abstract concepts and apply them in context 

• Able to interact effectively with a broad range of individuals and effectively supervise the work of other staff 

• Able to interact effectively with a broad range of individuals and effectively supervise the work of other staff 

• Outstanding written and verbal communication skills 

• Excellent working knowledge of Microsoft tools including Word, Excel, PowerPoint, SharePoint, TEAMS, and Outlook (email and calendaring); able to understand and run reports from various databases, such as Airtable and Association Anywhere 

• Strong understanding of basic math skills, including addition, subtraction, multiplication, division, fractions, decimals, ratios, and percentages 

WORKING CONDITIONS 

• Frequent to continuous use of computer, phone, and other office equipment 

• Frequent to continuous attention to details and deadlines 

• Seldom lifts up to 25 pounds of paper, books, or office supplies 

• Occasional weekend and evening work is necessary as required to meet objectives 

• Up to a full week of overnight travel required to attend the annual conference 

OTHER DETAILS 

• This is a full-time position (40 hours/week), and core work hours are Monday - Friday, 9 a.m. to 3 p.m., with flexible start and end times  

• NCFR offers a competitive compensation package. Benefits include medical, dental, FSA, disability, life, 403b retirement plan, 3 weeks of vacation to start, 12 paid sick days, 11 paid holidays, and an Employee Assistance Program 

• To apply for the Education Manager position please submit your cover letter and resume in a single PDF to [email protected] 

• Applications will be reviewed beginning April 3; the position will be open until filled 

NCFR POLICY ON DIVERSITY  

NCFR values the diversity of its staff and membership, which is shaped by our historical, cultural, economic, and social contexts. This diversity strengthens our organization and our members’ research, scholarship, and practice. NCFR’s definition of diversity applies to all aspects of our operations and our membership. Embracing diversity means acknowledging that all groups do not live in the world in the same way. Diversity provides a lens for understanding (a) disparities of power, privilege, and access as well as the (b) exclusion of marginalized groups. The lens can also reveal that some groups are diminished by invisibility or a lack of recognition. In addition, diversity focuses attention on the strengths, wisdom and competencies of different individuals, couples, families, groups, and societies.  

Aspects of diversity include but are not limited to:  

• Ability and disability  

• Age  

• Bilingualism and multiculturalism/English language learners  

• Body size and condition  

• Customs and traditions  

• Educational, disciplinary, or career status  

• Ethnicity, race, national origin, or cultural identity  

• Gender, gender identity, and gender expression  

• Geographical background and location  

• Indigenous or immigration status or identity  

• Marital status, relational status (including singlehood), and family structure or identity  

• Objective and subjective worldviews and standpoints  

• Political ideologies and affiliations  

• Religion/no religion, spirituality and affiliations, and faith  

• Sexual orientation, identities, and expressions  

• Socioeconomic status, residential status, social class, employment, and national service  

[Note: The aspects are listed alphabetically, but not in any order of priority.]  

NCFR realizes that various aspects of identity and recognition continue to emerge over time. Thus, this list will likely be expanded as emergence occurs. The enhanced understanding of diversity and inclusion in National Council on Family Relations guides us to greater excellence in scholarship, research, practice, and outreach to the larger societies.